WhatsApp AI Assistant for Patient Follow-Up
Doctor enters advice once. CareTrace automatically sends WhatsApp follow-ups, tracks patient replies with AI, and preserves every care step in one timeline.
Everything You Need for Care Follow-Up
From advice creation to patient reply tracking, CareTrace handles the entire care loop automatically.
WhatsApp Automation
Send personalized WhatsApp messages with templates, buttons, and delivery tracking automatically.
AI Reply Classification
GPT-4 classifies patient responses into intents: done, reschedule, need help, danger, and more.
Smart Reminders
Automatic 24h/48h reminders with 72h escalation for non-responsive patients.
Escalation Engine
Critical alerts for danger keywords, no-responses, and urgent cases with team notifications.
Real-time Dashboard
Live updates via Supabase Realtime showing open cases, risks, and team activity.
Multi-Clinic Support
SaaS model with per-clinic data isolation, RLS security, and role-based access.
How CareTrace Works
From advice creation to case closure — a fully automated closed-loop system.
Doctor Creates Advice
Doctor or assistant selects advice type, enters summary, severity, and due date. AI selects and personalizes the WhatsApp template.
AI Sends WhatsApp Message
System queues and sends the message via WhatsApp BSP. Tracks delivery, read receipts, and supports interactive buttons.
Patient Replies
Incoming replies are captured via webhook. GPT-4 classifies intent: done, reschedule, danger, need help, or confused.
Smart Escalation
No reply in 24h? Reminder sent. 48h? Second reminder. 72h? Escalated to doctor. Danger keyword? Immediate critical alert.
Complete Care Loop Flow
See AI Reply Classification in Action
Try our chatbot simulation to understand how CareTrace automatically classifies patient responses.
Interactive Chatbot Demo
Click the chat button in the bottom-right corner to test our patient interaction simulation and see real-time AI classification.
Proven Impact on Patient Outcomes
Healthcare teams using CareTrace report significant improvements in efficiency and patient satisfaction.
70% Reduction in No-Shows
Automated reminders and follow-ups drastically reduce patient no-shows and improve show rates.
80% Time Savings
Staff no longer spends hours on manual follow-ups. Focus on actual patient care instead.
Real-time Insights
Live dashboard shows open cases, pending replies, escalations, and team performance metrics.
HIPAA Compliant
End-to-end encryption, secure data storage, RLS policies, and complete audit trails.
WhatsApp Native
Works directly with WhatsApp — no app downloads. Patients use the app they already have.
Multi-Clinic Ready
SaaS model with complete data isolation. Perfect for clinics, chains, and hospital networks.
Trusted by Healthcare Teams
See how clinics across India are using CareTrace to improve patient outcomes.
“CareTrace has completely transformed how we handle patient follow-ups. Our no-show rate dropped by 70% in just two months. The AI classification is remarkably accurate.”
“We manage over 200 patients daily. CareTrace handles the messaging and escalation automatically, saving our team hours of manual follow-up work every day.”
“The dashboard is incredibly intuitive. I can see all open cases, pending replies, and escalations at a glance. The WhatsApp integration is seamless.”
Integrated with Your Favorite Tools
CareTrace works seamlessly with the platforms your team already uses.
Frequently Asked Questions
Everything you need to know about CareTrace.
Simple, Transparent Pricing
Start free, scale as you grow. No hidden fees.
Ready to Transform Your Patient Follow-Up?
Join 500+ clinics already using CareTrace. Start your free trial today — no credit card required.
Priya Sharma (Demo)
+91 98765 43210
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